User Agreement

Last updated: December 22, 2024

The online service «UA-PROXY» offers any individual, sole proprietor, or legal entity (hereinafter referred to as the User) to join this public offer (offer) to conclude a contract for the use of the online service «UA-PROXY» to provide communication services (hereinafter referred to as the Agreement) on the terms defined below.

This Agreement is mandatory for all Users of the Online Service and regulates the use of the Online Service together with our

If the User does not agree with any of the terms of this Agreement and/or its contents as a whole, please do not use the features available on the Online Service.

If the User continues and/or intends to use the features of the Online Service and/or their Account, they agree to and accept the terms of this Agreement.

1. TERMS AND DEFINITIONS

Online Service — The «UA-PROXY» online service designed for client business support, available at the link on the website

Acceptance — The full, unconditional, and unreserved acceptance by the User of the terms of this Agreement, as well as the terms published on the Online Service website.

Account – The set of information about the User provided by them during registration and use of the Online Service.

Tariff Plans — Information about the cost of services that the User must pay to access all the features and functionality of the Online Service.

Communication Channels — communication lines, on which the provision of the service to the User of access to the communication node in the data transmission network is based.

Privacy Policy — Rules for the collection, processing, and use of User data and interaction between the User and the Online Service during the User's use of the Online Service features.

2. SUBJECT OF THE AGREEMENT

2.1. The subject of this Agreement is the obligation of the Online Service to provide the User with access to the Online Service in accordance with the functional capabilities of the Online Service that can be used by the User subject to prior payment (subscription) in the manner determined by this Agreement.

2.2. The Operators of the Online Service may involve third parties in the performance of the terms of this Agreement without prior agreement with the User.

3. ACCEPTANCE OF THE OFFER TERMS

3.1. Acceptance of this offer is considered to be the User's taking one of the following actions:

3.1.1. By filling out the registration form on the Online Service.

3.1.2. By making payment for the Tariff Plan in accordance with the terms and conditions of this Agreement.

3.2. By accepting this Agreement, the User confirms that they are fully acquainted with the terms of the Agreement, the Privacy Policy, and unreservedly accept them, as well as guarantee that they have the necessary legal capacity and competence, as well as all rights and authorities, sufficient for the conclusion and execution of this Agreement.

3.3. In the event of conclusion of the Agreement on behalf of a legal entity, the representative of the legal entity must have the necessary authority and provide confirmation of these powers. The person who accepted the offer on behalf of the legal entity declares and guarantees that they are authorized to act on behalf of this legal entity and have sufficient authority to accept the terms of the offer.

3.4. By accepting this Agreement, the User agrees that the Online Service has the right to make service and news mailings, including advertising, through all communication channels provided by the User (email, messages, chats, as well as automated calls). The User can unsubscribe from such mailings at any time by following the link in the email or email refusal notice to the Online Service.

4. COST AND PAYMENT PROCEDURE

4.1. Information about the Tariff plans and their cost is posted on the Online Service.

4.2. Payment is made in non-cash form by transferring money by the User to the current account of the operators of the Online Service, or payment of the invoice sent to the User, or through the internet acquiring service located on the Online Service https://ua-proxy.net. This provision constitutes the User's consent to the debiting of funds from their account by the servicing bank when choosing the option on the Online Service 'Start now'.

4.3. The Online Service may establish individual exceptions regarding payment for access to the Online Service, including free use of the Online Service for the first month of use and/or other promotional conditions for providing access to the Online Service. Information about such conditions will be posted on the Online Service and/or User Account.

4.4. The Online Service has the right at its discretion to change the scope, list, and tariffication. The Online Service is considered to have duly notified the User if they notify them using the information and telecommunication means of communication and/or by posting an announcement on https://ua-proxy.net and/or User Account.

4.5. The cost of the Tariff plan does not include additional commissions and/or fees of banks, payment systems, or expenses related to currency conversion.

5. TERMS AND CONDITIONS OF SERVICE PROVISION

5.1. User registration is done using an email or through a Google account, after that creates a User account on the Online Service.

5.2. After registering with the Online Service, the User is able to change information about their account, service orders, or manage already ordered services (change, delete, extend).

5.3. The Online Service provides the service based on the User's request, which is obliged to contain information about the selected Tariff Plan and to pay the full cost of the selected Tariff Plan.

5.3.1. The Online Service is obliged to provide the User with the service within 24 (twenty-four) hours after confirmation of payment for the selected Tariff Plan.

5.3.2. The Online Service provides the User with the service in the manner and duration in accordance with the Tariff Plan paid for by him.

5.4. Supported browsers: Google Chrome, Mozilla Firefox, Opera, Microsoft Edge, Safari, Windows 10 or later versions, macOS 10.12 or later versions, Linux x64, iOS 15 or later versions.

6. RIGHTS AND OBLIGATIONS OF THE ONLINE SERVICE

6.1. Any requests regarding the support of the Online Service's activities and operation sent by the User are typically processed by the Online Service within 48 (forty-eight) hours from the receipt of the relevant support request.

6.2. The Online Service shall not be liable for any errors and/or losses caused by the User's unauthorized use of the provided features.

6.3. The Online Service reserves the right at its discretion to suspend and/or terminate the provision of services to the User without notice and/or without compensation of unused funds if it becomes aware of the User's violation of the terms of use of the Online Service.

7. RIGHTS AND OBLIGATIONS OF THE USER

7.1. The User bears full responsibility for the content they post on the Online Service.

7.2. The User is prohibited from impersonating another person and using the Online Service to distribute:

Campaigns for the sale of illegal goods and/or services.
Pornography and/or offensive content and/or sexually explicit content.
Content that may incite violence and/or contains hostile statements.

7.3. The User must ensure that they do not use the Online Service for illegal activities. In case of receiving a complaint about the User's illegal activities, the Online Service reserves the right to deactivate the User's Account without refund.

7.4. The User must not abuse the capabilities of the Online Service, for example, providing access to their Account to other persons for unauthorized use. Unauthorized use of the Online Service may result in the Online Service demanding compensation for damages from the User and/or resorting to legal action.

7.5. The User must provide accurate and truthful information about themselves in the Account.

7.6. The User intending to use the Online Service is obliged to familiarize themselves with the provisions of the Privacy Policy beforehand.

8. LIABILITY

8.1. For non-performance and/or improper performance of obligations under this Agreement, the Parties shall be liable in accordance with the current legislation of Ukraine and this Agreement.

8.2. The Online Service shall not be liable for the impossibility of providing services due to reasons beyond its control, including force majeure circumstances directly affecting the impossibility of providing such services.

8.3. The Online Service shall not be liable for the impossibility of providing services due to reasons beyond its control, including interruptions in operation, improper operation of any Communication Channels, the administration of which is carried out by third parties, telecommunications and/or information flows, interruptions and delays in communication inherent in inter-network communication (Internet), malfunctioning of equipment and/or software not owned by the Online Service.

8.4. The Online Service has the right at any time to delete and/or relocate any content posted by the User if it believes that it violates the rights of third parties and/or the requirements of the law. In this case, the Online Service has the right to send a written warning, temporarily block the User's Account and suspend the provision of services, or unilaterally terminate the Agreement.

8.5. The Online Service provides no warranties regarding the User's expectations for the results of the services obtained. The Parties agree that the responsibility for using the capabilities of the Online Service, as well as any results, direct or indirect effects obtained as a result of using the Online Service, lie entirely with the User, and claims regarding the effectiveness of the User's use of the capabilities of the Online Service and/or information on it cannot be made against the Online Service.

9. INTELLECTUAL PROPERTY RIGHTS

9.1. All materials, any information, objects of intellectual property to which the User has access, and/or which are posted on the Online Service, including, but not limited to, texts, educational materials, videos, lectures, webinars, trainings, master classes, presentations, photographs, images, tables, graphic and animated images, illustrations, musical works, phonograms, videograms, sounds, data, software, belong to the Online Service and are protected by the legislation of Ukraine, as well as international treaties and conventions.

9.2. The User of the Online Service is granted a temporary permission (license) to use the materials and information to which the User has access, and/or which are posted on the Online Service, at the same time, exclusive property rights to them are not transferred to the User. The license automatically expires if the User violates the terms of this Agreement, and may be revoked by the Online Service at any time.

9.3. The Online Service and lawful copyright holders reserve all exclusive property rights to all materials, information, objects of intellectual property to which the User has access, and/or which are posted on the Online Service, including the right to prevent and/or prohibit their unauthorized use by the User and/or third parties.

9.4. When quoting materials and/or any information to which the User has access, and/or which are posted on the Online Service, a reference to the Online Service is mandatory.

9.5. Violation by the User of the Online Service of the conditions of section 9 of this Agreement may be a ground for judicial review and bringing violators to civil, administrative and criminal liability in accordance with the legislation of Ukraine.

10. TERM OF AGREEMENT

10.1. This Agreement remains valid and effective for the entire period of the User's use of the capabilities of the Online Service. The User may terminate the use of the Online Service at any time. The Online Service may terminate and/or suspend the provision of services and/or access to the Online Service without prior notice and/or liability for such actions if the User violates the terms of this Agreement.

10.2. In case of termination and/or suspension of the provision of services and/or access to the Online Service for the User, the Online Service reserves the right to delete all User data in their Account without notifying the User.

10.3. If the User cancels the paid Tariff Plan before the end of the current period of the paid subscription, the current active subscription remains active until its paid period, in which case the automatic payment of the next active subscription for the selected subscription renewal period will not be made, and the amount of the Tariff Plan will no longer be debited from the User's account.

10.4. After canceling the subscription, the User's right to use all the capabilities and functionality of the Online Service will be immediately terminated.

11. DISPUTE RESOLUTION PROCEDURE

11.1. All disputes arising between the Parties are resolved through negotiations.

11.2. Disputes between the Parties related to the terms of this Agreement unresolved through negotiations are resolved in court in accordance with the jurisdiction and jurisdiction of such dispute under the current legislation of Ukraine.

12. PRIVACY POLICY

12.1. All issues related to the collection, processing, and storage of User data by the Online Service are regulated by the

13. CONTACT INFORMATION

13.1. For any questions, complaints, and/or claims related to the use of the Online Service, the User can write to the Online Service chat or send an email to support@ua-proxy.net